Frequently Asked Questions
Tops - Designed with a standard fit throughout unless stated otherwise. Aligning with our USP tops are given longer length arms and body and less fabric under the arms and around the body.
Sweatpants - Fits are relaxed through waist sizes. We recommend taking your usual size. Aligning with your USP sweatpants are given longer inside leg and less excess material around the upper leg.
An email will be sent confirming your order has left our warehouse, your tracking information will also be included in this email.
Not currently.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at returns@citizensrepublic.co.uk
Refunds will take up to 10 working days to go into the account you paid with via the original payment method.
Returns can take longer during special releases, major holidays and sale periods.
Sale items are final and not eligible for a refund only exchange, this includes items purchased during promotional times.
Duties and Taxes are not applicable for any UK orders.